TERMS & CONDITIONS

 

Beach volleyball terms and conditions

Please note that all purchases are final. Normally, we don't give refunds if you simply change your mind and purchase the wrond item.

You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do.

 

Weather Cancellations

If a session gets cancelled due to wet or dangerous weather, we refund you automatically. This only accounts for pass holders, there is no refund for membership holders. 

 

Memberships

Both locations:

  • Memberships are a one off upfront payment
  • Memberships cannot be shared. Anyone found to be sharing their membership will be denied entry and have their membership cancelled
  • Beachvolleyball.com.au does not guarantee minimum classes on membership

Manly only:

  • Players can register only for max. 2 weekend squads and 4 week squads at 8pm on Tuesdays
  • Players can book additional sessions after 8pm on Wednesday to fill up free spots

 

Squad cancellation policy

The deadline for cancelling a pre-booked class is 12 hours prior to the class start time to avoid incurring a no-show penalty.

Cancellation Penalty (deduction of 1 credit visit for pass holders OR $33 fee for Memberships players) applies if:

  • you fail to attend your booking for any reason (no show)
  • you cancel less than 12 hours prior to the class start time (the booking system will be locked and you will not be able to cancel or remove your booking within 12 hours of class start time)

In case that you can no longer attend your squad session (less than 12hrs till the squad), please contact us and make a post on Facebook and try to find a player who would like to take your spot. If we are able to find a subsite player, you don’t pay a penalty fee.

 

Injuries & Sickness:

  • All credits passes are valid for 1 year from your first visit. For this reason we are unable to grant extensions, transfers or refunds due to sickness or injury
  • 1-month & 3-month pass can request to place their membership on hold for severe injuries

 

Refund Policy for Gift Certificates

Gift Certificates cannot be returned or surrendered for cash or transferred between persons. Gift Certificates may be used at all locations.

 

Refund Policy for 6-weeks beginner course

If you are registered for 6weeks course you are automatically sign in for 6 consecutive weeks.

If you cannot attend a class, please sign in to our website and withdraw from the session at least 12hrs before the session start.

This way we can give you a credit to do a make-up class later on. If we do not receive 12 hours notice or you not withdraw online, we cannot issue you a credit for that class.

 

Student discounts

We are very passionate about making beach volleyball more accessible. That means more classes, friendlier teachers and the most affordable prices.

If you're a full-time student or pensioner you now have access to our student prices across both venues. We are offering a 20% discount with concession card.

If you would like to get a discount, please send us an email via office@beachvolleyball.com.au with your Student ID and we will be more than happy to send you a promotion code.

 

Photo Policy

Any photos captured during the session can be used as a marketing tool on our social media/print media without any compensation.

Players can download and share pictures for their personal use.

 

By booking a class or playing a tournament with us you automatically agree to the above terms & conditions.