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What if I am unable to complete the course?
If you are unable to complete the course due to an event beyond your control, you will receive a credit towards the next course at the value of the number of classes you will miss.
For example: You have twisted your knee while skiing and will be out of action for the next 3 weeks of the course. This means that you will receive a 3-week credit towards the next course and will only have to pay for 3 weeks of that course.
Please call us on 1300-VOLLEY (1300-865 539) to arrange this.
I would really like to sign up for the course but I know I will be away some weekends. Do I have to pay for the full course?
If you let us know when you register at least 3 days before the start of the course that you will not participate in a certain number of classes (not more than 2) you only have to pay for the number of classes you will take. Please call us on 1300-VOLLEY (1300-865 539) to arrange this.
If you know you're going to be away for 3 or more classes we recommend you register for the next course.
Refund policy
If you have paid for the course and change your mind you cannot get a refund. You can, however, receive a credit to the value of the course to use at a later time or to pass on to someone else.
Once you have commenced the course and you miss a class because you've made a last-minute decision to go away for the weekend (or had a big one the night before) you are not entitled to a refund or credit for that class.
Delivery policy
Subject to availability of stock, any purchases made in our Volleyshop will be received by the customer within 7 working days. Should the item not be in stock you will be notified within 3 working days of the expected delivery time.
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